The City of Philadelphia, through DBHIDS, operates a 24-hour telephone hotline to assist people and their families dealing with behavioral health emergencies: (215) 685-6440
Mental Health Delegates who answer calls can assist with:
- Mobile Emergency Team Dispatch
- Crisis Response Centers-location and information
- Involuntary Mental Health Commitments
- Consultation, emergency support and technical advice
Philadelphia residents can call if they (or someone they know):
- Are suffering from depression
- Have feelings or thoughts of wanting to harm themselves or others
- Have feelings of hopelessness
- Are having difficulty dealing with life stresses
- Suffer from intense anger or other emotional or substance abuse crises
Compassionate, trained professionals are available 24-hours a day, 7 days a week. Callers will receive counseling, guidance and direction for receiving prompt evaluation and treatment services.
For non-emergency calls you can contact the Philadelphia Warm-line: 1-855-507-9276
*Available Monday through Friday, 4PM to 7PM
Feeling lonely or isolated? Now you can talk with trained Certified Peer Specialists, caring and friendly peers who are sincere and non-judgmental. Sometimes it helps to talk to a person who understands first-hand what you are going through.
Struggling with anxiety or overwhelming emotions due to COVID-19? Call the Support & Referral Helpline at 1-855-284-2494. ️ The helpline is available 24/7 to listen and refer to community-based resources that can further help to meet individual needs. For TTY, dial 724-631-5600.
Need to talk to someone about treatment or service for mental health or addiction challenges?
Call CBH Member Services: 1-888-545-2600.