Live Chat

Our Chat Line operates from 9:00 am to 7:00 pm, Monday through Friday. To access the mental health support chatline, kindly click on the designated button located on the right side of our webpage, and our peer specialist will be readily available to offer assistance. Rest assured, conversations can be anonymous and are handled with the utmost confidentiality.

The City of Philadelphia, through DBHIDS, operates a 24-hour telephone hotline to assist people and their families dealing with behavioral health emergencies: (215) 685-6440

Mental Health Delegates who answer calls can assist with:

  • Mobile Emergency Team Dispatch
  • Crisis Response Centers-location and information
  • Involuntary Mental Health Commitments
  • Consultation, emergency support and technical advice

Philadelphia residents can call if they (or someone they know):

  • Are suffering from depression
  • Have feelings or thoughts of wanting to harm themselves or others
  • Have feelings of hopelessness
  • Are having difficulty dealing with life stresses
  • Suffer from intense anger or other emotional or substance abuse crises

Compassionate, trained professionals are available 24-hours a day, 7 days a week. Callers will receive counseling, guidance and direction for receiving prompt evaluation and treatment services.

For non-emergency calls you can contact the Philadelphia Warm-line: 1-855-507-9276
*Available Monday through Friday, 4PM to 7PM

Feeling lonely or isolated? Now you can talk with trained Certified Peer Specialists, caring and friendly peers who are sincere and non-judgmental. Sometimes it helps to talk to a person who understands first-hand what you are going through.


Struggling with anxiety or overwhelming emotions due to COVID-19? Call the Support & Referral Helpline at 1-855-284-2494. ️ The helpline is available 24/7 to listen and refer to community-based resources that can further help to meet individual needs. For TTY, dial 724-631-5600.

Need to talk to someone about treatment or service for mental health or addiction challenges?

Call CBH Member Services:  1-888-545-2600.

Call the citywide, 24-hour Philadelphia Domestic Violence Hotline at 1-866-723-3014 anytime for crisis intervention, safety planning, resources and referrals. All calls are free, confidential and anonymous. Learn more.

Youth LGBTQ Hotline. The Trevor Project has trained counselors to support you 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call the TrevorLifeline now at 1-866-488-7386Learn more.

Trans Support Hotline. Trans Lifeline’s Hotline is a peer support service run by trans people, for trans and questioning callers. Operators are all trans-identified. Call now at 877-565-8860Learn more.

Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves. Call 1-800-273-8255, text 838255, or live chat. Learn more.

Has your neighborhood or community experienced stress, trauma, loss or violence? We encourage you to contact us. The Network of Neighbors Responding to Violence is a network of community members trained to support—and lead—responses to stress, trauma, loss, and violence within their own communities.  The Network is not a violence-prevention or anti-violence program. Instead, the Network is focused on addressing the impact of trauma on individuals and communities. The Network does not just respond to violence. The Network responds to whatever the community experiences as violence, loss, stress, or trauma. Network interventions take place in response to a specific incident of violence or trauma—or in response to ongoing circumstances that may be stressful, including continued exposure to violence or trauma. Learn more.