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Everyone Has a Different Normal: Cultural Sensitivity for Direct Service Professionals
September 12, 2019 @ 9:30 am - 5:00 pm
Every community, population, and group has its own culture, but how is culture understood when it is mainly comprised of unwritten rules? Culture is more than age, race, gender, and socioeconomic status. During this workshop, attendees will be able to list the components of culture and assess their self-identified culture. The impact of implicit bias on professionalism will be discussed. Attendees will be able to state the difference between cultural competence, cultural awareness, cultural sensitivity, and cultural humility. At the end of this workshop, attendees will have constructed effective strategies for communication that addresses decreases microaggressions and builds relationships of trust. During this 6 CEU, PCB approved training, attendees will learn: — List components of culture, and explain differences between cultural competence, cultural awareness, cultural sensitivity, and cultural humility. — Explain how power, bias, and privilege can affect the relationship between client and direct service professional. — Describe how stereotypes and microaggressions can affect the relationship between client and direct service professional. — Construct strategies of effective communication to build trust as a direct service professional Light Lunch Included