24-Hour Suicide Crisis & Intervention Call @ (215) 686-4420

24-Hour Suicide Crisis & Intervention (215) 686-4420

DBHIDS operates a 24-hour telephone hot-line to assist people and their families dealing with behavioral health emergencies.

Philadelphia residents can call if they (or someone they know):

  • Are suffering from depression
  • Have feelings or thoughts of wanting to harm themselves or others
  • Have feelings of hopelessness
  • Are having difficulty dealing with life stresses
  • Suffer from intense anger or other emotional or substance abuse crises

Compassionate, trained professionals are available 24-hours a day, 7 days a week. Callers will receive counseling, guidance and direction for receiving prompt evaluative and treatment services.


DBHIDS 24-Hour Suicide Crisis & Intervention
National Suicide Prevention Lifeline 1-800-273-TALK (8255)
Red Nacional de Prevención del Suicidio 1-888-628-9454
Community Behavioral Health Member Services 1-888-545-2600

Other Resources

The Mental Health Delegate: (215) 685-6440

  • Involuntary Mental Health Commitments
  • Mobile Emergency Team
  • Crisis Response Centers
  • Information, Consultation and Technical Advice


Crisis Text Line

  • Crisis Text Line is a free, 24/7 support for those in any type of crisis.  If you text, “HOME” to 741741 from anywhere in the United States you will be connected to a trained Crisis Counselor.
    • Does becoming a Volunteer Crisis Counselor interest you?
      • The Crisis Text Line will train you after you use their four step application process
    • What is the time commitment of a volunteer
      • 4 hours a week for at least a year’s time


Philadelphia Warm-line: 1-855-507-9276 
*Available Monday through Friday, 4PM to 7PM

Feeling lonely or isolated? Now you can talk with trained Certified Peer Specialists, caring and friendly peers who are sincere and non-judgmental. Sometimes it helps to talk to a person who understands first-hand what you are going through.


Family Resource Network: 215-599-5176

If a family member or someone you know is experiencing a behavioral health challenge, you can call or visit www.frnfamilies.org


Philadelphia’s Network of Neighbors Responding to Violence:

The Network of Neighbors Responding to Violence is a neighbor-driven network of Philadelphians who are called to support communities after violent, often traumatic incidents.

Need help of your neighbors or want to become a Neighbor?  Connect with the team and join the Network!


The American Foundation for Suicide Prevention:

The American Foundation for Suicide Prevention offers helpful information about mental illness and crisis assistance.


The Benny Fund:

The Benny Fund is a compilation of helpful resources about mental health and suicide prevention.

Email: thebennyfund@gmail.com


United Way of Greater Philadelphia & Southern New Jersey

United Way offers a free, easy-to-remember phone number, 2-1-1 connects people with important health and human services in their communities– for everyday needs and in crisis situations. Through our Impact Fund, every day highly trained 2-1-1 call specialists are providing information on and referrals to:

  • Basic Human Needs Resources: food banks, shelters, rent and utility payment assistance
  • Physical and Mental Health Resources: crisis intervention services, support groups, counseling
  • Employment Support: financial assistance, job training, education programs
  • Support for Older Adults and Persons with Disabilities: home-delivered meals, transportation, health care
  • Youth and Child Care Programs: after school programs, summer camps, mentoring, protection services
  • Regional Disaster Preparation


Do You Know Your N-1-1’s?
There are N-1-1‘s! Make sure you know yours for your area!

  • Dial 9-1-1 for emergencies
  • Dial 3-1-1 for FREE municipal or local government services (only in the City of Philadelphia )
  • Dial 4-1-1 for a PAID information service (like the phone number for a restaurant)
  • Dial 2-1-1 for a FREE support accessing health and human services in your community (like childcare or emergency food or housing services)
  • 2-1-1 SEPA is brought to you by United Way of Greater Philadelphia and Southern New Jersey in collaboration with the United Ways of Bucks County, Chester County, Southern Chester County, and North Penn United Way.
  • 2-1-1 SEPA is also made possible in part by generous support from Bank of America and Philadelphia Energy Solutions.
  • NJ 2-1-1 is supported by local United Way’s in New Jersey in partnership with the State of New Jersey – Department of Human Services, Office of Homeland Security and Preparedness, and the Department of Children and Families.
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